All readings and classes must be paid for in advance. No exceptions. This is a security measure.
Trades and services in kind
I can’t accept payment in the form of goods or services in kind. That means I don’t “trade” readings, or trade for other services. If you have a business and I want to hire you, I will pay you, period.
Editorial feedback or critique
Services and classes offered through OracleOfImagination.com do not include any editorial feedback or critique. Any creative work or writing you produce as a result of a private session, online course, workshop, or other service purchased here is solely yours to develop.
Unless such services are specifically offered with a service you have purchased, please do not send unsolicited work of any kind for feedback or review.
Due to the energetic nature of my work, I’m not able to offer refunds on any of my services or products.
This includes digital products, such as meditations and pre-recorded classes as digital files are non-returnable.
All materials and lessons shared in my classes are for private use only. Please do not distribute or share any materials received in a course or workshop. Failure to respect copyright will result in immediate legal action, no questions asked.
Accessing support for online courses
If you have purchased a self-study course, note that there is no additional support for guidance, feedback, or homework review included in your package. A self-study is truly independent and it should not be assumed or expected that any instructor will be available on an ongoing basis.
If you have signed up for a course that is taught live, follow the availability timeline provided upon registration. Once that timeline has passed, the instructor will no longer be available to take questions.
If you require technical support or have an issue accessing a course you purchased, please email firstname.lastname@example.org. Note that OracleOfImagination.com does not offer 24/7 customer support. Most inquiries will be responded to during standard business hours, Monday-Friday from 9am – 5pm EST.
Cancelling or rescheduling your appointment
Sessions can be rescheduled no later than 48 hours before your appointment time.
Cancellations or reschedules within less than 48 hours may result in the loss of your appointment and payment.
If you are running late, or don’t show up at all…
If you do not show up for your appointment, you will lose your appointment. I do not issue refunds.
If you are late for your appointment, it will come out of your session time. I can’t go over time to make up for it.
You are responsible for keeping track of your schedule and ensuring that you are able to get to your appointment on time.
I do offer to record your reading. This is currently a complimentary service that I provide for clients who book private sessions with me. (Parties and events are excluded from this service.) I reserve the right to cancel or modify this service at any time.
Readings are recorded digitally and will be sent within 1-2 business days after your reading. You are responsible for downloading and saving your recording within a timely manner. Recordings do expire after three months.
I’m not able to guarantee recording quality and cannot protect against technical or mechanical failure during your reading.
You are welcome to bring your own recording device if you are concerned about having a backup.
Once your reading is over, it’s over. I can’t answer follow-up questions via phone or email. If you want to explore something further, you are welcome to book another session with me.
I cannot provide follow-up notes, summaries, or any other written recaps of your reading.
Gift certificates are non-refundable, but they are transferable. If you are unable to use yours, you are welcome to pass it along to a friend or family member.
Accuracy and predictions
My job is to read what I see in the cards, or in your astrological chart. That’s all it comes down to: I read, and then relay that information.
That means I will always be honest about what I see in the cards, but I can’t make promises or 100% guarantees on any outcomes. Remember that when you get a reading, you are consulting an oracle. The information is based in intuitive, spiritual, emotional, and esoteric realms.
It is my experience that readings can help to reveal potential outcomes, but nothing will shape your future more than the decisions you make today. We are all responsible for our own paths.
I trust that you are entering into a reading with me with full consent, and that you take responsibility for your own actions once our session is over. Tarot and astrology are means of deeper exploration and clarity, not places to lay responsibility at the feet of any reader, myself included.
If you’re not happy with your reading
Make sure I am the right reader for you before you book with me. I encourage you to read through my website in advance. Every tarot reader will have a different style and approach to tarot.
I don’t use tarot as a fortune-telling tool. That means that if you are looking for someone to tell you the name of your future spouse or which lottery numbers to choose this weekend, I’m not your gal.
Bringing friends and family to your reading
Please respect my privacy and safety. Don’t invite friends or family to tag along with you. I only allow one person in at a time and I am firm on this. If you bring an unexpected guest, they will have to wait downstairs in the lobby.
Your reading should be an individual, personal experience, not one that others sit in on. If you feel very strongly about having a second person there, or require accompaniment (such as a parent if you are under 18), please get in touch with me about it first so that we can make appropriate arrangements.
Anything that is discussed during our session will stay between you and me, and so will your contact information. The only time information is shared is when clients voluntarily provide testimonials, or examples of their readings for class purposes, always with explicit permission.
Public workshops, seminars, and other events
I often run classes, talks, and other events at various in Toronto and beyond. I will do everything in my part to ensure these events run, no matter what, unless illness or circumstances beyond my control bar me from doing so. If I do have to cancel, you will receive a full refund immediately.
However, I sometimes work with other shops and venues and their policies may differ from mine. For example, some require a minimum number of registered participants for a class to run. If you register for an event through a shop or venue, I encourage you to check out their cancellation policies.